Frequently asked questions

Our team aims to have all orders processed within 48 hours of placement. We will contact you and/or the intended recipient via email and/or phone call when the order is ready for pick up.

No. All orders are to be collected from our brick-and-mortar store in Camana Bay or delivery options are available in Grand Cayman as follows: • Spend minimum $50 for free delivery between West Bay and Bodden Town • Orders under $50 will be charged a $5 delivery fee to these locations (WB-BT) • Spend minimum $100 for free delivery between East End and North Side • Orders under $100 will be charged a $10 delivery fee to these locations (EE-NS)

Orders can be collected from our brick-and-mortar store located in Camana Bay.

If you’ve completed the order and payment, please check your junk mail for a confirmation email. If you do not find your confirmation, please contact our team at orders@nextchapter.ky or +1 (345) 640-2665. Please note the confirmation email is sent from: Next Chapter Ltd. <no-reply@my.store-emails.com></no-reply@my.store-emails.com>

All intended recipients or purchasers will be contacted by the store. Once you’ve heard from a member of our team, your order can be collected during opening hours from our brick-and-mortar store located in Camana Bay.